Cookie Policy

Effective Date: 9th July 2026

1. Introduction

This Cookie Policy explains how PJA Structured Support Services Limited ("we", "us", "our") uses cookies and similar technologies when you visit www.pjastructuredsupportservices.com ("our Website").

This Policy should be read alongside our Privacy Policy, which explains how we collect and use personal information.

By continuing to use our Website, you acknowledge that you have read this Cookie Policy. Where required by law, we will ask for your consent before placing non-essential cookies on your device.

2. What Are Cookies?

Cookies are small text files that are downloaded to your computer, smartphone or other device when you visit a website.

Cookies allow websites to recognise your device and remember certain information about your visit, such as your preferences, browsing behaviour and settings.

Cookies may be:

  • Session cookies, which are deleted when you close your browser; or
  • Persistent cookies, which remain on your device until they expire or are deleted.

3. How We Use Cookies

We use cookies to:

  • Ensure our Website functions correctly.
  • Maintain the security of our Website.
  • Remember your preferences.
  • Analyse how visitors use our Website.
  • Improve the performance and functionality of our Website.
  • Help us understand which pages and services are most useful to visitors.

We do not use cookies to identify you personally or to collect unnecessary personal information.

4. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of our Website and cannot be switched off through our cookie preference centre.

They enable core functionality such as:

  • Website security
  • Page navigation
  • Form submission
  • Load balancing
  • Remembering cookie preferences

Without these cookies, some parts of the Website may not function correctly.

Analytics Cookies

We use Google Analytics to help us understand how visitors use our Website.

Google Analytics uses cookies to collect information including:

  • Number of visitors
  • Pages viewed
  • Time spent on the Website
  • Navigation between pages
  • Browser type
  • Device type
  • Approximate geographic location
  • Referring websites

This information is aggregated and anonymised where possible. It is used solely to improve the performance, usability and content of our Website.

Analytics cookies will only be placed on your device after you have provided your consent through our cookie banner.

Functional Cookies

Where applicable, functional cookies may be used to remember choices you make on the Website, such as language preferences or accessibility settings, to improve your browsing experience.

5. Third-Party Cookies

Our Website may use services provided by trusted third parties, including Google Analytics.

These providers may place cookies on your device in accordance with their own privacy and cookie policies.

We encourage you to review the privacy information provided by those third parties.

6. Managing Your Cookie Preferences

When you first visit our Website, you will be presented with a cookie banner allowing you to:

  • Accept all cookies;
  • Reject non-essential cookies; or
  • Customise your cookie preferences.

You can change or withdraw your consent at any time by revisiting the cookie settings available on our Website (where supported).

You can also manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Website.

7. Browser Controls

Most web browsers allow you to:

  • View stored cookies;
  • Delete cookies;
  • Block cookies;
  • Configure preferences for specific websites.

Information on managing cookies can usually be found within your browser's Help section.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in legislation, technology or our business practices.

Any updates will be published on this page together with the revised effective date.

9. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact:

PJA Structured Support Services Limited

  • Registered Office: 209 Balmoral Drive, Hayes, Middlesex, UB4 0AA
  • Email: patricia@pjastructuredsupportservices.com
  • Website: www.pjastructuredsupportservices.com